Recent work     /    Agency work

I spent 26 years in the agency world of digital design, leading creative design and UX teams on large-scale projects with universities, governments and public institutions. While the work I’m focussing on now looks quite different in terms of project size, at the core, the questions are the same: Who are you (uniquely), who are the people you are engaging, what is at the core of that relationship, and how might you best communicate who you are and serve people’s needs in the digital space?

Some of the clients I’ve had the privilege to collaborate with on creative direction, research, strategy, community engagement, UX design and visual design systems:

Schools & Universities

  • University of Manitoba

  • Dalhousie University

  • Imperial College London

  • University of British Columbia

  • Point Loma Nazarene University

  • University of Redlands

  • Regent College

  • Bangor University

  • London School of Hygiene & Tropical Medicine

  • Kwantlen Polytechnic University

  • St. Michaels University School

  • Ravensbourne University London

  • Seattle Pacific University

Government, Civic, Not-for-Profit

  • Seattle Public Library

  • City of Vancouver

  • District of North Vancouver

  • City of Burnaby

  • City of Surrey

  • Translink

  • BC Liquor Distribution Board

  • The World Bank (Solutions for Youth Employment)

  • Vancouver Economic Commission

  • Immigrant Services Society of BC

  • OneWorld Education

  • Justice Institute of BC

  • YWCA

  • Michael Smith Health Foundation / BC Support Unit

Others, 2015-2022

  • Earls Kitchen + Bar

  • Telus

  • Pacific Blue Cross

  • Mountain Equipment Co-Op

  • Fresh Tracks Canada

  • Oakridge Centre

  • Daiya Foods

  • Mosaic Homes

  • Kasian Architecture

Some common

questions

Have a question not answered here? Reach out!

  • My primary focus is working with solopreneurs, coaching, health & wellness practitioners, consultants, writers and designers.

    I also work with small businesses and community organizations on custom-packaged website design and website maintenance projects . If that’s you, please reach out and we can chat!

  • In terms of new website designs I am currently offering websites designed and built using subscription-based web builders. I typically recommend Squarespace or Webflow depending on your needs. That said, I have just started working with Framer as well so am happy to jump into that framework with you!

    I do not design websites in Wordpress. If you are looking for a website designed in Wordpress I recommend finding a design partner who specializes in it.

  • A project, regardless of size, typically takes 4-6 weeks to complete. That said, I'm open to adjusting the project pace to meet you where you are, should you need something faster, or want space and time to move more slowly.

  • For new websites, how much time/effort will depend on the package you are choosing. The bulk of your work will be writing the content for your site and gathering any visual assets to be included on it. For a 4-6 page site anticipate anywhere from 10-30 hours to do this work.

  • While my main focus is designing websites I may be open to other work (e.g., designing books is a delight!) OR I know some talented folks who I can connect you with to tackle other design projects. So don’t hesitate to reach out and I’ll see how I can support.

  • 50% is paid up front, 50% paid upon the completion of the work.

    Clients outside of Canada will be charged in CAD with an added 6% surcharge to account for international payment processing and credit card fees.

    I accept payment via credit card internationally. If you are located in Canada I prefer to accept payments via Interac Direct Transfer.

  • I’m located in Vancouver, Canada. While most of my clients are from Canada and the US I'd love to work with you wherever you are!

Have a project to dig into? Want to see if we’d be a fit to tackle it together? I’d love to chat. Please reach out and we can book a brief video call.

If you want to connect but aren’t looking to book a discovery session, feel free to email me at: hello@traceyfalk.com


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I am located on the shared, unceded territories of the the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) nations (presently Vancouver, BC).